Who do I make checks payable to?
Please make checks payable to Hudson’s Photography. There will be a $25 processing fee for any returned checks. Mail checks to: 1538 I Street | Bedford IN 47421 | Please include your name (high school senior’s name) in the memo section so we can account accordingly. Please call 812-279-0268 or email studio@hudsonsphoto.com with your name (senior’s name) phone number and the day you’re putting your check into the mail and the amount.
What type of payments do you accept?
We accept cash, check with a mailing address and phone number, and credit card: Visa, Master Card and Discover.
How do I scheduling a session?
First, choose your session type: Children & Family, High School Senior, Commercial Work & Business Headshots, Modeling & Portfolio or Couples & Weddings. Then, call the studio (812) 279.0268 and ask for Tonia. Please leave us a message with your name and phone number if we do not answer and we will call you back. We will collect your contact information and a $200 deposit at this time and schedule your photography session date.
Is a deposit taken to schedule my session?
We spend a lot of time with our clients to ensure we capture who they are and can create beautiful, customized display pieces for them. For most sessions, we request a $200 deposit to put you on our schedule. You can pay this in person at the studio: 1538 I street, Bedford IN 47421 or with a credit card (Visa, MasterCard or Discover) over the phone (812) 279.0268. This deposit is non-refundable and non-transferable. Please see our Reschedule & Cancelation Policy below.
What is your reschedule & cancellation policy?
If you cannot make it to your scheduled session (photography or viewing & ordering) please contact Hudson’s ASAP to cancel. We require at least 48 hours notice. Call (812) 279.0268 and ask for Kevin or Tonia. If you must leave a message, please leave your name, phone number, session date & time and the reason for the cancellation. You can send a text message to (812) 278.8892 with the same information.
If you are a NO SHOW or Cancel within the 48-hour window of your photography session, you will forfeit your $200 deposit and a NEW $200 deposit will be requested to reschedule your session. If you NO SHOW or Cancel within the 48-hour window of your ordering session, you may forfeit your $200 deposit and a $100 rescheduling fee may be requested to reschedule your session. We understand that things happen, please call us as soon as you know you will not be able to make your session. If we do not answer, please leave us a voice mail so we can confirm.
What should I do to prepare for my session?
Choose your attire & coordinate accessories, jewelry & props. Remember to get plenty of rest the night before and check & double check that you’ve packed everything. High School Seniors, remember to check out the “preparing for your session” guide. For the little ones, remember water, an easy to eat snack and something to capture their attention.
What can I expect on the day of my session?
Gather all your clothing options, props, and accessories and double check you have everything prior to leaving home. Allow yourself extra time, it’s always better to be early than late. Let’s have some FUN! Today is your day. Let us know any ideas or concepts you would like to try.
How do I order my prints and products?
Your images will be ready 7 to 10+ days after your session. You will come to the studio to view your gallery images and place your order, so please make sure all decision makers are present. Call the studio (812) 279-0268 and ask for Tonia when you are ready to place your order and we will schedule your viewing and ordering session.
We will start with a slideshow set to music which will overview all of your images. Relax and Enjoy this is the fun part. Next, we will separate your “favorites” into on group and put the rest aside. We don’t delete, just separate so we can always bring things back. Finally, we will complete your order: yearbook (high school seniors), wall portrait or collection, gift prints, wallets, keepsake products and proofs.
Payment in full is appreciated. We require a payment of 50% of your remaining balance to begin processing your order. A $100 reprocessing fee will be applied if your order is not placed at your initial ordering session. We recommend you leave the little ones at home so you can focus on your beautiful images.
What should I do to prepare for my ordering session?
If we are matching a previous order or specific print on the wall, please measure the image size before you come. Measure your total wall space where you’re thinking of putting images so we can choose the correct image size. If you don’t have wall space, have you looked at other options like our session book or album, multiple image cubes or a display shelf with a few 11×14’s, 8×10’s and 5×7’s? Who do you need to order prints for and what size? Do you want prints or digital files? Do you want proofs? We recommend you make a list so you don’t forget anyone.
Can my friends and family who live out of town view my images?
If you have out of town family and friends who want to view and order images of their own, we offer a password protected online gallery. The gallery will be available after you’ve completed your minimum order or made a $200 proofing deposit. A valid email address required to receive your gallery password. Your gallery will be available for 7 days and orders may be placed directly online. There is a $100 reactivating fee to activate any expired galleries.
When will my order be ready for me to pick up?
Your prints and products will be ready for you to pick up 4 to 6 weeks after your order is processed. If you need any portion of your order sooner, a rush fee of 50% of your order total will be added. Payment in full is required before any part of your order may leave the studio.
Do you sell high-resolution digital files?
Yes, we do sell our high-resolution digital files with full print and digital release for unlimited reproduction. You will receive a disk with the files and copyright release. It is your responsibility to backup your digital files.
Do you sell proofs?
Yes, we do offer proofs of your gallery images. We offer the choice of printed proofs (one 4×5 print of each of your gallery images), digital proofs (low-res files with our banner, to be used digitally only, you may not print) and a slideshow. Purchase them individually or save when you purchase all three of them.
Seniors may choose to use credits to complete their packages or add individual proofs for $200 or the complete set for $325. Children & Families can choose to purchase proofs a la carte or add them onto their package purchase and save. You will receive a copy of each image shown to you at your viewing and ordering session or online in your gallery.
Will you post my images on social media?
Yes, once your order is being processed, we will post images on Facebook for you to share with your friends and family. Follow us on FACEBOOK to see your images and feel free to share, tag and use any posted image as your profile photo. Follow @hudsonsphoto on Instagram and be sure to tag us.
